Privacy Policy

Who we are

Our website address is:

At Shade Solutions Qld, we are committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines the information we collect, how it is used, and the steps we take to ensure that it is protected.

Information Collection: We collect information from customers who purchase products or services from us, as well as visitors to our website. This information may include personal information such as name, address, phone number, and email address. We may also collect information about your preferences and interests in our products and services.

Use of Information: The information we collect is used to provide customers with the products and services they have requested, as well as to improve our products and services. We may use your information to communicate with you about your order, send you promotional materials, or to respond to your inquiries.

Protection of Information: We take appropriate measures to ensure that your personal information is protected from unauthorized access, disclosure, or misuse. This includes implementing physical, technical, and administrative security measures.

Sharing of Information: We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in providing products and services to you.

Access to Information: You have the right to access your personal information and to request that it be corrected if it is inaccurate. If you would like to access your personal information or have any questions about our Privacy Policy, please contact us.

Changes to Privacy Policy: We may make changes to our Privacy Policy from time to time. If we make any significant changes, we will provide notice through our website or by other means.

By using our products and services or visiting our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you have any questions or concerns, please contact us.

What personal data we collect and why we collect it

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.